Moo Social – Privacy Policy

At Moo Social, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect any data you provide when using our website and services.

1. Information We Collect

Personal Information:

When you engage with Moo Social, we may collect the following information:

Name, job title, company name
Contact details such as email address, phone number
Social media account information and credentials
Business information relevant to providing our services
Payment details when purchasing our services

Automatically Collected Information:

We may also collect information about your visit to our website or interactions with our content. This can include:

IP address
Browser type and version
Time zone settings and location
Pages you visit on our site
Time spent on those pages and other analytical data

2. How We Use Your Information

We collect your information to understand your needs and provide you with better services. The data we collect may be used for:

Customizing our services to meet your business needs
Managing your social media accounts on your behalf
Processing payments and managing transactions
Sending important communications, such as invoices, reports, and service updates
Improving our products and services through internal analytics
Responding to your inquiries or requests
Sending marketing and promotional materials (only if you opt-in)

3. How We Protect Your Information

We take your privacy seriously and use the following measures to protect your information:

Data Encryption: All sensitive information (such as login credentials and payment data) is encrypted using secure technologies.
Restricted Access: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.
Regular Security Audits: We review and update our security practices regularly to protect against data breaches.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell or lease your personal information to third parties. However, we may share your information with trusted third parties who assist us in delivering our services, such as:

Payment Processors: To process transactions securely.
Third-Party Tools: CRM systems or other software needed to provide our services.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.

Any third-party service providers are bound by confidentiality agreements to protect your data.

5. Cookies

Our website uses cookies to improve user experience and gather analytics. Cookies are small text files stored on your device to help us recognize your preferences and optimize site performance.

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to fully experience our website.

6. Third-Party Links

Our website may contain links to other websites of interest. However, once you use these links to leave our site, we have no control over the other website’s privacy policies. Please review the privacy statements of any third-party websites you visit.

7. Your Rights

You have the following rights regarding your personal information:

Access: You may request a copy of the personal data we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete data.
Deletion: You may request that we delete your personal information if it is no longer necessary for the purpose it was collected.
Objection: You can object to the processing of your personal data for marketing purposes.
Withdraw Consent: You can withdraw your consent to receive marketing materials at any time.

To exercise any of these rights, please contact us at info@moosocial.com.

8. Changes to This Privacy Policy

Moo Social reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be updated at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@moosocial.com
Phone: +44 7488882214
Address: 2 Kiel Close, M30 0LE, Manchester, UK